The essential answers before and after your order.
The options, estimated times and fees available for your address are shown during checkout, before payment.
When tracking is available, the information is sent to the email address used when ordering.
See the Returns page then contact customer service with your order number and the product concerned.
Wash by hand, dry immediately and store in a block or on a magnetic holder. Sharpen on a fine stone or have it sharpened by a professional once or twice a year.
Dimensions, materials, uses and available advice are listed on each product page. You can contact customer service if any information is missing.
Payment is processed by the provider indicated at checkout. The shop should never ask you to send your bank details by email.
Yes. We ship to mainland France. Estimated times and exact fees are shown at checkout before payment. Free shipping from €150.
Fees depend on your address and delivery method. As a guide, standard shipping starts from €3.90 and is free from €150.
Yes. When Mondial Relay is available for your address, you can choose a Point Relais® during checkout.
Yes. Our knives collection includes SMEG blocks with blade sets. Browse the Knives collection to compare colours and contents.
Wash by hand, dry immediately and store in a block or suitable holder. Regular maintenance (stone or professional) keeps the edge longer.
Yes. Article Cuisine is a French online shop based in Montreuil. We select kitchenware for delivery in France, with email customer support.